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EMERGENCY RESTORATION SERVICES in Newport, KY

Water Damage Restoration Service in Newport, KY

At 1st Call Disaster Services, we’re more than just a restoration company. We’re a team of problem-solvers, neighbors, and trusted partners when things go wrong. When your home or business faces unexpected damage from water, storms, or fire, we’re the first call you’ll want to make. With years of hands-on experience and a heart for helping our community, we bring compassion and expertise to every project we take on.

What Sets Us Apart

We understand how overwhelming it can be to walk into a room filled with water or to see your property in disarray after a disaster. That’s why we’ve built our company on more than just technical know-how. We’re dedicated to clear communication, rapid response, and doing the job right the first time.

Our certified technicians are always learning and staying up-to-date on all things damage restoration. Plus, we’re constantly investing in the latest and greatest equipment to make sure we’re giving you quick and effective service. You can count on us to be there for you, every step of the way, especially when things get tough.

Responding to Water Emergencies

Water can do a lot of damage fast, and we’ve seen just about everything you can imagine. Whether it’s a burst pipe, flooded basement, leaking roof, or appliance overflow, our team is trained to handle it all.

We take water damage seriously because we know the longer it sits, the more destruction it causes. That’s why we act fast, bringing in industrial-grade drying and dehumidifying equipment to get your space back to normal quickly and safely. Every step of our process is focused on reducing further issues like mold or structural problems.

Our Water Restoration Process

When we arrive on-site, we start with a full inspection to assess the situation. From there, we’ll explain the plan, walk you through your options, and work directly with your insurance if needed. Our goal is to make this process as stress-free as possible.

We handle everything from water removal to drying, decontamination, and any necessary repairs. No guesswork, no surprises, just honest, reliable service from a team that truly cares.

Residential and Commercial Services

Whether it’s your family home or a large commercial space, we’re equipped to handle restoration projects of all sizes. Water damage disrupts more than just your property. It can turn your whole routine upside-down. That’s why we offer flexible scheduling and rapid response to minimize downtime and keep things moving forward.

Putting Our Neighbors and Community First

We’re proud to be a part of the communities we serve, and we treat every customer like family. When you work with 1st Call Disaster Services, you’re not getting a faceless corporation. You’re getting a group of local professionals who genuinely care about helping you rebuild and recover.

Why Choose 1st Call?

  • Fast Response, 24/7 Availability
  • Fully Licensed and Certified Team
  • State-of-the-Art Equipment
  • Insurance Claim Support
  • Friendly, Transparent Communication

We don’t believe in cutting corners or rushing through jobs. We believe in doing things right, standing by our work, and making sure you feel supported every step of the way.

Let’s Get Your Property Back to Normal

When water damage strikes, you don’t have to face it alone. Give 1st Call Disaster Services a ring, and we’ll be at your side with the tools, expertise, and compassion to help you through it. Whether it’s a small leak or a major flood, we’re here to make the recovery process as smooth and simple as possible. Give us a call to get started.

Mold Removal & Remediation in Newport, KY

At 1st Call Disaster Services, we care deeply about the safety and comfort of your home or business. Mold is one of those things you never really think about until it becomes a problem, and when it does, it can spiral out of control quickly. That’s where we come in.

We specialize in mold removal and mold remediation, and we’ve built our reputation on thorough work, clear communication, and compassionate service. Whether you’re dealing with visible growth or hidden spores, we’ve got the tools and expertise to take care of it.

The Hidden Threat

Mold doesn’t need much to thrive. A little moisture, some warmth, and a dark corner are all it takes. Unfortunately, that means it’s often growing before you even realize it. By the time you smell that musty odor or spot a stain on the wall, the problem might already be affecting your indoor air quality and, in some cases, your health.

At 1st Call, we’re trained to spot mold even when it’s not obvious. We use advanced equipment to detect hidden moisture and contamination so we can eliminate it at the source, not just clean the surface.

Mold Remediation You Can Trust

Our mold remediation services go beyond removal. Once the mold is gone, we tackle the conditions that allowed it to grow in the first place. That might mean addressing water intrusion, poor ventilation, or leaks you didn’t even know existed. 

Our team is certified, experienced, and fully equipped to handle mold jobs of all sizes—from small patches in residential bathrooms to large-scale commercial mold cleanup.

Why People Choose 1st Call

We know there are other companies out there, but what sets us apart is our dedication to doing things right. We take the time to understand your concerns, explain your options, and make sure the job is done thoroughly.

People trust 1st Call Disaster Services because we’re honest, transparent, and responsive. We believe in treating your property with the same care we’d give our own. And when you’re dealing with something as sensitive as mold, that peace of mind matters.

Commercial and Residential Mold Services

Mold doesn’t discriminate. It can grow in homes, offices, warehouses, schools, and just about anywhere else with moisture and organic material. That’s why we offer both residential and commercial mold services.

If you’re a business owner, we know time is money. Our team works efficiently and discreetly to minimize disruption and get your operations back on track quickly. For homeowners, we offer personalized support every step of the way, so you’re never left in the dark.

Don't Wait. Call Us Today

Mold problems don’t fix themselves. In fact, they usually get worse with time. If you suspect a mold issue in your home or building, your first call should be to the professionals.

At 1st Call Disaster Services, we’re ready to help you reclaim your space and breathe easier. Let’s take care of it together. Reach out to us anytime, and say goodbye to mold for good.

Roofing Services in Newport, KY

Your Local Roofing Experts You Can Rely On

Our team is proud to offer professional roofing services designed to protect your home or business from the elements. Whether your roof has been damaged by a storm, affected by age, or simply needs professional attention, our experienced roofing specialists are ready to help.

We understand that your roof is one of the most important parts of your property. It shields everything underneath it, from your family and belongings to the structure itself. That’s why we approach every project with the same level of care, precision, and professionalism that’s made us a trusted name in restoration and reconstruction.

Reliable Roof Services for Every Situation

No matter what type of property you own, roof problems can’t wait. Leaks, missing shingles, and structural issues only get worse over time. That’s where our roof services come in. We handle everything from minor repairs to full roof replacements, ensuring your home or business remains safe, secure, and energy-efficient.

We’ve worked on all types of roofs, including asphalt shingles, tile, metal, and flat roofing systems. Our team provides detailed inspections to identify the root cause of the issue, not just the visible damage. Once we have a clear picture of the problem, we’ll walk you through every step of the solution so you know exactly what to expect.

Fast and Professional Roof Repair Services

When your roof is damaged, you need a team that can respond quickly and get the job done right. Our roof repair services are designed for both emergency situations and general maintenance. From storm damage to slow leaks, we have the tools and training to restore your roof to top condition.

At 1st Call Disaster Services, we’re committed to using only the best materials and techniques in the industry. Every roof repair service we provide meets our high standards for durability, safety, and craftsmanship. We don’t believe in quick fixes (though we always work as quickly as possible)! We believe in long-term solutions that give you lasting peace of mind.

Your Trusted Source for Roofer Services

Our roofer services go beyond simple repairs. As a full-service restoration and reconstruction company, we can handle roof replacements, upgrades, and custom projects with ease. Whether you’re dealing with insurance claims after a storm or planning a renovation, our team is here to help from start to finish.

We know that hiring a roofing company can feel overwhelming, especially after your property has already suffered damage. That’s why we keep communication clear, pricing transparent, and timelines realistic. With 1st Call Disaster Services, you’ll always know where your project stands and who’s working on it.

Why Choose 1st Call Disaster Services

Our name says it all. We’re the first call property owners make when they need help. From water and fire restoration to roofing and reconstruction, our goal is to make recovery as smooth as possible. We take pride in offering dependable roofing services backed by years of hands-on experience and a commitment to customer satisfaction.

When you partner with us, you’re choosing a team that truly cares about your property and your peace of mind. We treat every roof as if it were our own, and we don’t stop until the job is done right.

Call Us Today

If your roof has been damaged or it’s time for an upgrade, don’t wait until the problem gets worse. Contact 1st Call Disaster Services today to schedule your inspection and learn more about how our expert roof services can protect your home or business for years to come.

Roofing Services - 1st Call Disaster Services

Large Loss in Newport, KY? We've got your back!

When Major Property Damage Strikes, 1st Call Disaster Services Is Ready

When disaster causes extensive damage to your property, you need a team with the experience, manpower, and equipment to handle large-scale restoration efficiently. At 1st Call Disaster Services, we specialize in large loss restoration for commercial properties, multi-family housing, industrial buildings, and large residential estates. Whether it’s from fire, flood, storm, or structural failure, our professionals are trained to restore even the most complex losses quickly and safely.

Our large loss restoration team mobilizes immediately, bringing advanced drying systems, heavy-duty dehumidifiers, and specialized cleaning equipment to stabilize your property and prevent further damage. We coordinate every phase of the process, from emergency mitigation and debris removal to full structural repair and reconstruction.

What sets us apart is our ability to manage large-scale projects seamlessly. Our project managers work directly with property owners, facility managers, and insurance carriers to keep communication clear and timelines on track. We understand that every day your business is interrupted costs you money, so our goal is to get you back up and running as fast as possible without sacrificing quality.

If you’re facing a large-scale disaster or major commercial loss, 1st Call Disaster Services has you covered. We have the capacity, the expertise, and the dedication to handle your restoration project from start to finish, no matter how extensive the damage may be. If your business needs professional restoration, reach out to us right away.

FAQs

Call 1st Call Disaster Services right away. The sooner we can begin water removal and drying, the better we can protect your property from further damage and mold growth. Avoid touching electrical appliances and stop the source of the water if it’s safe to do so.

In many cases, yes. We work directly with most major insurance providers and can help you navigate the claims process. Coverage depends on the source of the damage and your policy, so it’s best to contact your provider and let us assist with documentation.

Yes. We use advanced moisture detection tools and industrial equipment to locate and remove hidden water. Our goal is to fully dry and restore the affected area to prevent long-term issues.

Delaying treatment can lead to structural damage, mold growth, and the loss of personal property. Acting fast significantly reduces the cost and complexity of repairs.

Absolutely. Mold can begin growing within 24–48 hours in damp areas. That’s why we take every precaution during water restoration to fully dry and sanitize your space to prevent mold from taking hold.

If you notice a musty odor, visible spots on walls or ceilings, or experience increased allergy symptoms indoors, you may have mold. Mold often grows in hidden areas like behind walls, under flooring, or in damp basements. Our team can perform a thorough inspection to confirm the presence and extent of mold.

Mold thrives in areas with excess moisture. This includes spaces with leaks, flooding, high humidity, or poor ventilation. Bathrooms, attics, crawl spaces, and basements are common problem areas. Identifying and fixing moisture sources is key to preventing future mold growth.

Mold removal refers to the physical elimination of visible mold, while mold remediation includes addressing the underlying moisture problems to prevent mold from coming back. At 1st Call Disaster Services, we provide both services to ensure a complete solution.

Mold removal refers to the physical elimination of visible mold, while mold remediation includes addressing the underlying moisture problems to prevent mold from coming back. At 1st Call Disaster Services, we provide both services to ensure a complete solution.

It depends on the age of your roof and the extent of the damage. We always start with a detailed inspection to assess the condition of your roof. If repairs are enough to restore it safely, we’ll recommend that first. But if the damage is widespread or the roof is nearing the end of its lifespan, a replacement might be more cost-effective in the long run.

Yes, we do. We understand that storms and leaks don’t happen on a schedule. That’s why we offer fast, responsive roof repair service when you need it most—day or night.

We recommend scheduling a professional roof inspection at least once a year and after any major storm. Regular inspections help catch small issues early before they become bigger—and more expensive—problems.

Yes! Routine maintenance helps extend the lifespan of your roof and prevents costly damage down the road. Investing in regular inspections and minor repairs now can save you thousands in future roof repair services or replacements.

Yes, we provide water restoration services for both homes and businesses. One of our areas of expertise is large loss restoration.Whether it’s from flood, fire, mold growth, biohazards or trauma, or anything in between, our large loss restoration team is ready to tackle all of your needs and get you back on track.

It’s easy—just give us a call 24/7. Our team is ready to respond quickly, assess the damage, and start the restoration process right away.

About Newport, KY

Newport, Kentucky sits on the south bank of the Ohio River, just across from Cincinnati. What was once a gritty, crime-ridden town in the mid-20th century has evolved into a small city with charm, history, and a solid sense of place. Newport blends blue-collar roots with a growing edge of tourism, thanks to its riverfront attractions and revitalized neighborhoods.

At the center of Newport’s modern identity is Newport on the Levee, a shopping and entertainment hub with restaurants, bars, and an aquarium that draws families and out-of-towners. But Newport isn’t just about the Levee. Walk a few blocks and you’ll find historic homes, narrow streets, and views that remind you why river cities have always been magnets for people and commerce.

Newport has a past, and it wears it openly. From its days as a gambling hotspot controlled by organized crime, to its current renaissance, the city reflects the boom-bust cycles common in the Midwest and Ohio River Valley. Landmarks like the World Peace Bell and the Purple People Bridge offer both novelty and nostalgia.

It’s not a big city, but Newport plays its size to its advantage. It feels lived-in, not curated. That’s its strength. Whether you’re catching a show at PromoWest Pavilion, crossing into Cincinnati for a Reds game, or just having a drink by the water, Newport shows up with a strong sense of place, and no need to fake it.

Things to do in Newport, KY

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1st Call Disaster Services, located in Northern Kentucky, is locally owned and operated by Shane Heilman. We have the skills and equipment to handle any size restoration project, and we take pride in providing our community with the highest level of customer service.