At 1st Call Disaster Services, we’re your go-to team when disaster hits your home or business. We specialize in helping people recover quickly and safely from water damage, fires, mold, and more. Our team has years of experience and a reputation for getting the job done with professionalism, speed, and a friendly attitude.
Water emergencies are stressful. Whether a frozen pipe bursts in the middle of the night or a heavy storm causes flooding, it’s hard to know where to start. That’s where we come in. When you call us, you’re not just getting a service provider. You’re getting a team that genuinely cares.
We’ve seen firsthand how fast water damage can turn a space upside down. One moment everything’s fine, the next your carpet is soaked, your drywall is swollen, and there’s water pooling where it shouldn’t be. It doesn’t take long for moisture to wreak havoc.
Our job is to stop that damage in its tracks. Whether it’s a broken appliance, a leaking roof, or frozen pipes that burst during a cold snap, our trained professionals know how to act quickly and efficiently.
When water hits, time is everything. The longer moisture sits, the worse the damage gets. That’s why we’re on call 24/7. Once we arrive, we inspect the situation, pinpoint the source, and take immediate steps to prevent further damage.
We use advanced drying technology, thermal imaging, and moisture meters to find hidden water behind walls, under floors, or in ceilings. Nothing gets overlooked. From the first inspection to the final walkthrough, we handle every part of the process.
We approach every job with a clear, step-by-step process:
No shortcuts. No guesswork. Just thorough, honest service from start to finish.
In colder seasons, frozen pipes are a common cause of unexpected flooding. When water inside a pipe freezes, it expands, and that pressure can cause the pipe to burst. Often, the leak isn’t discovered until the ice melts and water comes gushing out.
Our team is trained to not only handle the aftermath of frozen pipe bursts but to also help you prevent them. We can inspect insulation, recommend solutions, and install safeguards that reduce your risk of future problems.
We work with homeowners, landlords, businesses, property managers, and more. Whether it’s a small leak in your house or a major water event in a commercial building, we have the experience and equipment to handle it.
Our commercial clients appreciate our ability to minimize downtime, work around business hours, and get their operations back to normal quickly. And for homeowners, we’re sensitive to the emotional stress that water events can bring.
Navigating insurance claims after water damage can be overwhelming. We’ve worked with all major insurance carriers and can help you understand the process. We’ll document everything, take photos, provide reports, and work directly with your adjuster to streamline your claim.
So what makes us different?
If you’re dealing with flooding, leaks, or frozen pipes, don’t wait for things to get worse. At 1st Call Disaster Services, we’re here to help you bounce back faster, with less stress and better results. Whether it’s a quick fix or a full-scale water restoration project, we’ll be there when you need us most. Call us right away for emergency service 24/7.
At 1st Call Disaster Services, we’re more than just a cleanup crew. We’re your trusted partner in restoring your home or business after mold strikes. Based on years of experience and a deep understanding of how mold can affect properties, we’ve made it our mission to provide top-tier removal and remediation services with a human touch.
Mold is sneaky. It thrives in damp, dark places, often spreading behind walls, under floors, or in ceilings without anyone noticing until the damage is done. Left untreated, it can compromise indoor air quality, ruin materials, and create an unhealthy environment for you and your family.
That’s where we come in.
We approach mold removal with a detailed, strategic plan. Once we identify the source of the moisture that’s feeding the growth, we take fast action to remove the mold from your space. This process involves:
We don’t just treat the surface. We make sure the root of the problem is gone for good.
Sometimes, it’s not just about removing visible growth. Our remediation services go a step further to restore and protect your space. This means making sure the fungus won’t return by controlling humidity levels, repairing structural damage, and improving ventilation.
Whether it’s your home, your office, or a rental property, we’re here to help you feel confident in your environment again.
There are a lot of companies that offer mold removal, but we pride ourselves on our personalized approach. Here’s what makes 1st Call Disaster Services different:
We understand how stressful it can be to deal with mold. That’s why we make it as easy as possible, from the first call to the final walkthrough.
You might be surprised to learn how many places mold can hide. Common spots include:
Once mold spores settle in a moist environment, it doesn’t take long for them to grow. The key is stopping it early and calling in professionals who know how to fully remove it.
While we’re always here when you need us, we also believe in empowering our customers to prevent mold growth. Here are a few simple tips to reduce the chances of mold coming back:
If you ever notice a musty odor or suspect something’s not right, it’s always best to take action sooner rather than later.
Mold doesn’t have to take over your life. At 1st Call Disaster Services, we’ve helped countless homeowners and property managers take back control of their space. If you’re dealing with mold, don’t wait. Let our experts handle it quickly and effectively.
We’re here to make the process simple, stress-free, and most importantly—successful. If you need help with mold, give us a call anytime.
At 1st Call Disaster Services, roofing is a core service we proudly offer on its own. A well-maintained roof plays a critical role in protecting your property from the elements, and our team is here to help keep it in top condition. We provide professional roofing services for homeowners and businesses looking for dependable care, whether that means routine maintenance or targeted repairs.
Our roof services are designed to support the long-term health of your roof. We work with a wide range of roofing systems and take a detailed approach to inspections, maintenance, and repairs. Every roof has different needs, which is why we tailor our services to match your roof’s condition and your goals as a property owner.
Roof maintenance is one of the smartest investments you can make in your property. Regular inspections allow us to identify small issues before they grow into costly damage. Our roofing services focus on early detection of leaks, material wear, and structural concerns, helping extend the lifespan of your roof and reduce the need for emergency repairs.
When damage occurs, our roof repair service provides timely and effective solutions. From missing shingles to ongoing leaks, we work to address the root cause of the issue. Our approach ensures repairs are completed correctly and designed to withstand future weather and wear.
Some roofing problems require a more in-depth solution. Our roof repair services are ideal for handling more extensive damage while maintaining the integrity of your roof. We focus on quality workmanship and durable materials to ensure repairs hold up and continue protecting your property.
Our experienced team offers professional roofer services delivered with care and precision. We follow industry best practices and safety standards on every project, no matter the size. From inspections to repairs, we treat each roof as if it were our own, paying close attention to details that make a lasting difference.
We believe property owners should feel confident about their roofing decisions. That’s why we provide clear explanations, honest assessments, and straightforward recommendations. Our roof services are always focused on what’s best for your property, not selling unnecessary work.
At 1st Call Disaster Services, we’re committed to building long-term relationships with our customers. Whether you need routine roof maintenance, dependable repairs, or professional advice, our team is here to help keep your roof strong, reliable, and ready for the future. Whenever you are ready for our expert roofing services, reach out to schedule an appointment.
When a major disaster impacts your commercial property, multi-family complex, or large residential structure, the scale of damage can feel overwhelming. At 1st Call Disaster Services, we specialize in large loss restoration projects that require experience, coordination, and the ability to act fast under pressure. From widespread water damage and severe fire loss to catastrophic storm events, our team is equipped to manage complex restorations from start to finish.
A significant loss demands an even greater reaction. With proven experience in large loss disaster restoration, 1st Call Disaster Services is prepared to take control of the situation and help you recover faster and smarter. Don’t wait. Contact us today for large loss restoration or reconstruction.
Call 1st Call Disaster Services right away. The sooner we can begin water removal and drying, the better we can protect your property from further damage and mold growth. Avoid touching electrical appliances and stop the source of the water if it’s safe to do so.
In many cases, yes. We work directly with most major insurance providers and can help you navigate the claims process. Coverage depends on the source of the damage and your policy, so it’s best to contact your provider and let us assist with documentation.
Yes. We use advanced moisture detection tools and industrial equipment to locate and remove hidden water. Our goal is to fully dry and restore the affected area to prevent long-term issues.
Delaying treatment can lead to structural damage, mold growth, and the loss of personal property. Acting fast significantly reduces the cost and complexity of repairs.
Absolutely. Mold can begin growing within 24–48 hours in damp areas. That’s why we take every precaution during water restoration to fully dry and sanitize your space to prevent mold from taking hold.
If you notice a musty odor, visible spots on walls or ceilings, or experience increased allergy symptoms indoors, you may have mold. Mold often grows in hidden areas like behind walls, under flooring, or in damp basements. Our team can perform a thorough inspection to confirm the presence and extent of mold.
Mold thrives in areas with excess moisture. This includes spaces with leaks, flooding, high humidity, or poor ventilation. Bathrooms, attics, crawl spaces, and basements are common problem areas. Identifying and fixing moisture sources is key to preventing future mold growth.
Mold removal refers to the physical elimination of visible mold, while mold remediation includes addressing the underlying moisture problems to prevent mold from coming back. At 1st Call Disaster Services, we provide both services to ensure a complete solution.
It depends on the age of your roof and the extent of the damage. We always start with a detailed inspection to assess the condition of your roof. If repairs are enough to restore it safely, we’ll recommend that first. But if the damage is widespread or the roof is nearing the end of its lifespan, a replacement might be more cost-effective in the long run.
Yes, we do. We understand that storms and leaks don’t happen on a schedule. That’s why we offer fast, responsive roof repair service when you need it most—day or night.
We recommend scheduling a professional roof inspection at least once a year and after any major storm. Regular inspections help catch small issues early before they become bigger—and more expensive—problems.
Yes! Routine maintenance helps extend the lifespan of your roof and prevents costly damage down the road. Investing in regular inspections and minor repairs now can save you thousands in future roof repair services or replacements.
Yes, we provide water restoration services for both homes and businesses. One of our areas of expertise is large loss restoration.Whether it’s from flood, fire, mold growth, biohazards or trauma, or anything in between, our large loss restoration team is ready to tackle all of your needs and get you back on track.
Kenwood Hill, is a picturesque and historic neighborhood nestled in the southern part of Louisville, Kentucky. Known for its rolling hills, mature trees, and scenic views, this area offers a peaceful, suburban feel just minutes from downtown Louisville. Its elevated terrain (part of the Knobs Region of Kentucky) provides residents with a unique landscape not commonly found in other parts of the city.
One of Kenwood Hill’s most notable features is its rich history. It became a popular retreat for wealthy Louisvillians in the late 19th and early 20th centuries, many of whom built grand homes on the hills to escape the bustle of the city. The area’s architectural diversity reflects this past, with a mix of Craftsman, Tudor Revival, and mid-century styles lining the quiet, winding streets.
Nature lovers enjoy proximity to Iroquois Park, one of the city’s largest green spaces, designed by famed landscape architect Frederick Law Olmsted. The park offers hiking trails, scenic overlooks, and an outdoor amphitheater that hosts concerts and community events throughout the year.
Kenwood Hill is also known for its community spirit. Residents take pride in their neighborhood’s beauty and heritage, with local groups often organizing clean-up days, garden clubs, and holiday decorations to maintain its charm.
Whether you’re drawn to its natural beauty, historical significance, or friendly atmosphere, Kenwood Hill stands out as one of Louisville’s most distinctive and desirable neighborhoods.
Things to do in Kenwood Hill, KY