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EMERGENCY RESTORATION SERVICES in Cincinnati, OH

Water Damage Restoration Service in Cincinnati, OH

When Water Strikes, We’re Ready

At 1st Call Disaster Services, we understand how overwhelming it can be when unexpected water damage disrupts your home or business. Whether it’s from a burst pipe, heavy rain, or an appliance malfunction, water has a way of getting into the places it shouldn’t, and fast. That’s why we act just as quickly. As a trusted local leader in water restoration, we’re here to help you recover with confidence.

Why Time Matters

Water doesn’t wait for a convenient time to grow and spread, and neither should you. The longer moisture sits, the more likely it is to cause structural damage, destroy belongings, and promote mold growth. Our team is available 24/7 because emergencies don’t stick to business hours. The sooner we arrive, the more we can save and the faster your recovery will be.

Our trained technicians use advanced tools to locate hidden moisture and get to work immediately. We don’t just clean up what’s visible. We track down every trace of water to prevent further issues.

Our Water Restoration Process

Every situation is unique, but we follow a proven step-by-step process to ensure nothing gets overlooked. Here’s what you can expect:

  1. Assessment and Inspection – We identify the source and severity of the damage.
  2. Water Removal – High-powered pumps and vacuums remove standing water quickly.
  3. Drying and Dehumidification – We use industrial-grade equipment to dry every affected surface and prevent lingering moisture.
  4. Cleaning and Sanitizing – We thoroughly clean, sanitize, and deodorize to keep your space safe and healthy.
  5. Restoration – We coordinate repairs to return your property to its pre-loss condition.

Fast, Friendly, and Certified

We’re not just experienced, we’re certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), which means we follow industry best practices in every job we take on. Our technicians are friendly, professional, and genuinely care about your comfort and peace of mind.

When you call us, you’ll talk to a real person who’s ready to listen and help, not just read from a script. We’re proud to offer the kind of personalized service that big-name companies often miss.

Water Damage Can Happen to Anyone

Many of our customers are surprised by how quickly things can go wrong. All it takes is a small leak behind a wall, a sudden sump pump failure, or a thunderstorm that overwhelms your drainage system. No matter the cause, 1st Call Disaster Services is equipped to handle it all.

From flooded basements and crawl spaces to soaked carpets and ceiling stains, we’ve seen and fixed it all. We also work with your insurance company to make the claims process smoother and less stressful for you.

Transparent Communication From Start to Finish

We believe in keeping our customers in the loop. From your first call to the final walkthrough, we make sure you understand what’s happening and why. You’ll never be left wondering when we’ll show up or what we’re doing.

We’ll walk you through every step and answer all your questions along the way. It’s your property, and you deserve to feel informed and confident throughout the entire water restoration process.

Choose Local, Choose 1st Call

We’re not a franchise—we’re a proud, locally owned and operated company that cares about the communities we serve. When you choose 1st Call Disaster Services, you’re choosing neighbors who genuinely care.

We’re proud to serve homeowners and business owners across the region with fast response times and reliable service. If disaster strikes, make your first call the only one you’ll need.

Let’s Get Your Property Back on Track

If you’re dealing with water damage, don’t wait. The faster you act, the more you can save, and the less you’ll stress. At 1st Call Disaster Services, we’re standing by 24/7 to respond, restore, and bring back peace of mind. Call us now to get started.

Mold Removal & Remediation in Cincinnati

We’re Here When You Need Us

At 1st Call Disaster Services, we know how stressful it can be to discover mold growing in your home or business. It doesn’t take much for mold to become a real problem, just a little moisture and time. That’s why we’re committed to offering fast, professional service to get your property back to normal quickly and safely.

We’re not just a mold cleanup crew. We’re your partner in restoring your peace of mind.

Why Mold is a Serious Problem

Mold isn’t just unsightly, it can seriously affect your indoor air quality, damage surfaces, and trigger allergies or other health issues. It tends to thrive in dark, damp places like basements, crawl spaces, and behind walls. Unfortunately, by the time you notice a musty smell or spot discoloration, mold may have already spread.

That’s where our expertise comes in. At 1st Call Disaster Services, we identify the source of the issue, contain the affected areas, and use proven techniques to remove the mold for good.

Professional Mold Removal You Can Trust

When it comes to mold removal, it’s critical to do the job right the first time. We use specialized equipment and protective gear to keep everyone safe while we thoroughly clean the affected areas. Our team is trained to handle a wide range of mold types and contamination levels—from minor surface growth to large-scale infestations.

Every project begins with a thorough evaluation of the space so we can customize the most effective plan for your situation.

Comprehensive Mold Remediation

Removing the visible mold is only part of the process. Our mold remediation service goes a step further by addressing the root causes of the problem, which is usually moisture issues. We dry out the space, repair any damage that contributes to the mold, and help you understand how to prevent future outbreaks.

This full-service approach ensures you’re not just getting a temporary fix, but a long-term solution.

When it comes to mold removal, it’s critical to do the job right the first time. We use specialized equipment and protective gear to keep everyone safe while we thoroughly clean the affected areas. Our team is trained to handle a wide range of mold types and contamination levels—from minor surface growth to large-scale infestations.

Every project begins with a thorough evaluation of the space so we can customize the most effective plan for your situation.

Serving Homes and Businesses Alike

Whether you’re a homeowner worried about your family’s health or a business owner needing to keep your building safe and operational, we’ve got you covered. We tailor our services to fit the needs of each client, offering flexible scheduling and responsive communication every step of the way.

Our goal is to make this process as smooth and stress-free as possible.

The 1st Call Difference

What sets us apart? It’s our commitment to quality, safety, and excellent customer service. We don’t believe in cutting corners. We’re proud of our reputation as a trusted restoration company and work hard to maintain it with every job we take on.

From the initial assessment to the final air quality check, we’re with you every step of the way.

Let’s Solve Your Mold Problem—Together

If you suspect mold in your home or business, don’t wait. The longer you leave it, the worse it can get. Reach out to 1st Call Disaster Services today and let us help you take control of the situation with safe, professional solutions you can count on.

Roofing Services in Cincinnati, OH

Your Trusted Roofing Experts

At 1st Call Disaster Services, we know that your roof does more than just top off your home, it also protects your family, your belongings, and your peace of mind. As a full-service restoration and reconstruction company, we bring a unique level of expertise and care to every project, and that includes our professional roofing services. Whether you’re dealing with storm damage or just need some proactive care and maintenance, our team is here to help.

Roofing Services with a Restoration Mindset

Unlike a traditional roofing contractor, our background in disaster recovery gives us an edge. We understand how damage spreads and how crucial it is to catch and fix issues before they escalate. That’s why our roofing services are thorough, efficient, and always focused on long-term protection. We look beyond the surface to make sure your roof—and your entire home—is secure from top to bottom.At 1st Call Disaster Services, we know that your roof does more than just top off your home, it also protects your family, your belongings, and your peace of mind. As a full-service restoration and reconstruction company, we bring a unique level of expertise and care to every project, and that includes our professional roofing services. Whether you’re dealing with storm damage or just need some proactive care and maintenance, our team is here to help.

Roof Repairs Done Right

Need a fast and dependable roof repair service? We’ve got you covered. Our team tackles everything from missing shingles to structural damage with precision and care. We use high-quality materials and proven techniques to make sure your repair lasts. Whether it’s a minor patch-up or something more extensive, our roof repair services are designed to give you peace of mind without the hassle.

Why Choose 1st Call?

When you hire us, you are getting more than your typical roofer services. You’re getting a partner. We work closely with you to understand your needs and provide personalized solutions that fit your home, your budget, and your timeline. Plus, we know how stressful storm or water damage can be, which is why we handle insurance claims, communicate every step of the way, and treat your home like it’s our own.Need a fast and dependable roof repair service? We’ve got you covered. Our team tackles everything from missing shingles to structural damage with precision and care. We use high-quality materials and proven techniques to make sure your repair lasts. Whether it’s a minor patch-up or something more extensive, our roof repair services are designed to give you peace of mind without the hassle.

Preventative Roof Services

Not every job needs to start with a disaster. Our roof services also include inspections and preventative maintenance to help you avoid costly issues down the line. We’ll check for signs of wear, small leaks, or hidden problems that could turn into big headaches. By catching issues early, we can help extend the life of your roof and save you money in the long run.

A Team You Can Count On

We’re proud of the trust we’ve earned across the communities we serve. As your local roofing and restoration team, we’re committed to delivering high-quality workmanship, clear communication, and results that last. Our roofer services are backed by years of hands-on experience and a deep understanding of what it takes to rebuild with strength.

Are you ready to get on a regular maintenance routine? Do you need emergency roof repair? Either way, we are here to help! Call us today to get started with your service.

Roofing Services - 1st Call Disaster Services

Are You Facing A Large Loss & Need Restoration in Cincinnati, OH? We’ve Got You Covered!

Fast, Reliable Help When It Matters Most

Are you facing a large loss and need restoration fast? 1st Call Disaster Services is your trusted partner for handling major property disasters. Whether it’s a commercial fire, a widespread flood, or a major storm event, we specialize in large loss restoration projects that require expert coordination, advanced equipment, and experienced crews.

Large-scale property damage is overwhelming, but you don’t have to face it alone. Our team is trained and equipped to manage high-volume restoration jobs for commercial buildings, multi-family units, industrial facilities, and more. From the initial emergency response to full-scale restoration, we’ll guide you through every step with transparency, speed, and care.

When disaster strikes hard, make us your first call. If you’re dealing with large loss damage, call the team that knows how to manage it from start to finish.

FAQs

Call 1st Call Disaster Services right away. The sooner we can begin water removal and drying, the better we can protect your property from further damage and mold growth. Avoid touching electrical appliances and stop the source of the water if it’s safe to do so.

In many cases, yes. We work directly with most major insurance providers and can help you navigate the claims process. Coverage depends on the source of the damage and your policy, so it’s best to contact your provider and let us assist with documentation.

Yes. We use advanced moisture detection tools and industrial equipment to locate and remove hidden water. Our goal is to fully dry and restore the affected area to prevent long-term issues.

Delaying treatment can lead to structural damage, mold growth, and the loss of personal property. Acting fast significantly reduces the cost and complexity of repairs.

Absolutely. Mold can begin growing within 24–48 hours in damp areas. That’s why we take every precaution during water restoration to fully dry and sanitize your space to prevent mold from taking hold.

If you notice a musty odor, visible spots on walls or ceilings, or experience increased allergy symptoms indoors, you may have mold. Mold often grows in hidden areas like behind walls, under flooring, or in damp basements. Our team can perform a thorough inspection to confirm the presence and extent of mold.

Mold thrives in areas with excess moisture. This includes spaces with leaks, flooding, high humidity, or poor ventilation. Bathrooms, attics, crawl spaces, and basements are common problem areas. Identifying and fixing moisture sources is key to preventing future mold growth.

Mold removal refers to the physical elimination of visible mold, while mold remediation includes addressing the underlying moisture problems to prevent mold from coming back. At 1st Call Disaster Services, we provide both services to ensure a complete solution.

Mold removal refers to the physical elimination of visible mold, while mold remediation includes addressing the underlying moisture problems to prevent mold from coming back. At 1st Call Disaster Services, we provide both services to ensure a complete solution.

It depends on the age of your roof and the extent of the damage. We always start with a detailed inspection to assess the condition of your roof. If repairs are enough to restore it safely, we’ll recommend that first. But if the damage is widespread or the roof is nearing the end of its lifespan, a replacement might be more cost-effective in the long run.

Yes, we do. We understand that storms and leaks don’t happen on a schedule. That’s why we offer fast, responsive roof repair service when you need it most—day or night.

We recommend scheduling a professional roof inspection at least once a year and after any major storm. Regular inspections help catch small issues early before they become bigger—and more expensive—problems.

Yes! Routine maintenance helps extend the lifespan of your roof and prevents costly damage down the road. Investing in regular inspections and minor repairs now can save you thousands in future roof repair services or replacements.

Yes, we provide water restoration services for both homes and businesses. One of our areas of expertise is large loss restoration.Whether it’s from flood, fire, mold growth, biohazards or trauma, or anything in between, our large loss restoration team is ready to tackle all of your needs and get you back on track.

It’s easy—just give us a call 24/7. Our team is ready to respond quickly, assess the damage, and start the restoration process right away.

About Cincinnati, OH

Cincinnati, Ohio, sits on the northern bank of the Ohio River and punches above its weight in culture, history, and character. Known as the Queen City, it was one of the first major inland cities in the U.S. and a key hub in the 19th century for commerce and manufacturing. Today, it’s a blend of old-school grit and modern energy.

The city’s architecture is a standout, especially in Over-the-Rhine, one of the largest historic districts in the country. This neighborhood now buzzes with breweries, restaurants, and arts venues. Cincinnati also has a strong sports culture—home to the Bengals (NFL), Reds (MLB), and FC Cincinnati (MLS)—and locals are fiercely loyal to their teams.

Cincinnati’s food scene goes beyond its famous chili. You’ll find everything from Appalachian-inspired dishes to cutting-edge fusion. The city also hosts major events like the Cincinnati Music Festival and Oktoberfest Zinzinnati, one of the largest celebrations of its kind outside Germany.

On the riverfront, revitalization efforts have brought new life to parks, museums, and walking trails. The Roebling Suspension Bridge, a precursor to the Brooklyn Bridge, connects Cincinnati to northern Kentucky and is a symbol of the city’s innovative past.

With its mix of affordability, history, and creative momentum, Cincinnati has earned a growing reputation as a place where tradition meets transformation. Whether you’re visiting or planting roots, the Queen City offers more than most expect.

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1st Call Disaster Services, located in Northern Kentucky, is locally owned and operated by Shane Heilman. We have the skills and equipment to handle any size restoration project, and we take pride in providing our community with the highest level of customer service.