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EMERGENCY RESTORATION SERVICES in Erlanger, KY

Water Damage Restoration Service in Erlanger, KY

When water damage hits, everything happens fast, and the clock starts ticking. At 1st Call Disaster Services, we understand how overwhelming it can feel. Whether it’s a burst pipe in the middle of the night or unexpected flooding after a storm, we’re here to help you take back control, one step at a time. Our job? To restore not just your property, but your peace of mind.

Why Quick Action Matters

Standing water doesn’t just ruin floors and furniture. It can seep into the structure of your home, creating bigger problems down the road. Mold, mildew, and lingering odors can creep in before you know it. That’s why we respond fast. As soon as we receive your call, our certified technicians hit the ground running with the tools and training to stop the damage and start the recovery.

Water Removal Done Right

The first and most critical step is efficient water removal. Our team uses powerful pumps and high-capacity vacuums to extract every drop of excess water. But we don’t stop there. We thoroughly inspect the affected areas to detect any hidden moisture, because if even a tiny amount of water is left behind it can lead to structural damage or mold growth. Our moisture detection tools help us make sure nothing gets missed.

Thorough Drying & Water Restoration

 After extraction, the drying process begins. We bring in heavy-duty air movers and industrial-grade dehumidifiers to make sure your property is properly dried out. We take the time to monitor humidity levels and inspect materials like drywall, wood, and insulation for signs of saturation. Once everything is dry, we move into the water restoration phase, where we repair or replace what’s been damaged and get your space looking and feeling like home again.

Tailored Solutions for Every Situation

No two water emergencies are alike. A kitchen sink overflow doesn’t affect your home the same way a sewer backup would. That’s why our approach is always tailored. We assess the category and class of water damage to choose the best course of action. Clean water from a broken supply line? We’ve got it. Gray water from a washing machine leak? No problem. Contaminated floodwater? We’re trained to handle that safely and professionally, too.

We Handle the Details So You Don’t Have To

Dealing with property damage is hard enough. Navigating the insurance process on top of that? That’s even harder. That’s why we assist with documentation, photos, and reports to make the claims process easier for you. Our team communicates directly with adjusters so you can focus on what matters most—getting your life back to normal.

Proudly Serving Our Community

At 1st Call Disaster Services, we’re more than a restoration company. We’re your neighbors. We care deeply about the communities we serve, and we bring that personal commitment to every job we do. Whether it’s a small basement leak or a whole-home disaster, we show up with compassion, professionalism, and the kind of support you can count on.

Call Us First. We’ve Got You Covered

Water emergencies can catch you off guard, but you don’t have to handle them alone. With 1st Call Disaster Services by your side, you get expert help, fast response, and real results. We’re ready to roll up our sleeves and restore what matters. When water strikes, make us your first call.

Mold Removal & Remediation in Erlanger, KY

When Mold Sneaks In, We Step Up

At 1st Call Disaster Services, we know how quickly mold can become a serious problem. One day your space seems fine, and the next, musty odors, spots on walls, or allergy flare-ups are telling you something’s wrong. We’re here to make sure that when mold shows up uninvited, you have a trusted team to turn to for fast, thorough, and professional help.

Understanding the Real Risks of Mold

Mold isn’t just ugly or smelly, it’s potentially harmful to your health and damaging to your property. Whether it’s behind the drywall, under the flooring, or creeping through your HVAC system, mold thrives in damp environments. And once it starts, it doesn’t stop on its own.

We’ve worked with families and businesses all across our service area who had no idea how far mold had spread until we came in with professional tools to assess the full scope. That’s why mold removal should never be a DIY job. It takes more than bleach and elbow grease to get the job done right.

Mold Remediation for the Long Haul

Sometimes, removing mold isn’t enough. That’s where mold remediation comes in. Our team goes beyond cleanup and fully restores your space. We replace damaged materials, treat remaining surfaces with mold inhibitors, and ensure your space is dry, safe, and healthy for the long term.

Every step of the way, we’ll explain what we’re doing, why it matters, and how it protects your property and health. You’ll never be left in the dark.

We Handle All Types of Mold Situations

Whether it’s black mold in a bathroom, hidden mold from a leaking pipe, or mold caused by flood damage, we’ve seen it all. We handle:

  • Residential mold cleanup
  • Commercial mold issues
  • Post-flood mold concerns
  • Crawlspace and attic infestations

No two jobs are the same, and we tailor our strategy to fit your property and your needs.

Why Homeowners and Businesses Trust Us

Mold problems can feel overwhelming, but when you work with 1st Call, you’re getting more than a cleanup crew. You’re getting a partner that’s committed to doing the job right the first time. We’re known for:

  • Clear communication
  • Fair pricing
  • Certified and trained technicians
  • Prompt response times
  • Respect for your home and property

We treat your property like it’s our own, and we don’t leave until the job’s done to our high standards.

Don’t Wait for the Mold to Spread

If you think you might have a mold problem, don’t ignore it. The sooner we catch it, the easier it is to stop it from turning into a bigger, more expensive issue. Call 1st Call Disaster Services for professional mold remediation you can count on.

Roofing Services in Erlanger, KY

Your One-Stop Restoration & Roofing Team

At 1st Call Disaster Services, we’re known for helping property owners recover from life’s messiest surprises, like floods, fires, mold, and beyond, but we also offer expert roofing services for both residential and commercial properties. Whether your roof was damaged in a storm or simply showing signs of age, we’re here to help you restore, repair, or replace it with confidence.

Roof Repair Services You Can Count On

Dealing with a roof leak or missing shingles? Our roof repair services are designed to be quick, effective, and stress-free. We’ll come out, assess the situation, and give you a straightforward explanation of what needs to be done with no guesswork, and no upsells. Just honest service from a team that treats your home or business like our own.

From Restoration to Roof Repair. We Do It All

As a full-service disaster restoration company, we’re uniquely positioned to handle both the interior and exterior damage that often happens during storms or emergencies. That means we can patch up your ceiling and fix the source of the problem on your roof, all under one trusted name. Our roof services aren’t just an add-on. They’re part of a bigger mission to fully restore your peace of mind.

Why Choose Our Roofer Services?

We’re not just any roofer. We’re part of a licensed, insured restoration team that’s built on responsiveness, experience, and integrity. Our roofer services come with the same level of care and professionalism you’d expect from a disaster recovery crew, because that’s who we are. We’ve seen it all, and we know how to fix it right the first time.

More Than Just a Patch Job

Some roof issues go beyond a simple repair. That’s why we also offer comprehensive roof replacement options when needed. We’ll walk you through your choices, help you understand the pros and cons, and work with your insurance company if applicable. It’s all about making your experience as smooth as possible, no matter how big or small the job may be.

Working With Homeowners and Business Owners Alike

From family homes to warehouses and office buildings, our roofing services are tailored to fit all kinds of properties. Whether you’re dealing with storm damage, wear-and-tear, or just want a proactive roof inspection after a rough weather season, we’re ready to help you protect what matters most.

Start With the Team That Does It All

At 1st Call Disaster Services, roofing is just one of the many ways we help restore your property and your peace of mind. We’re not here to sell you something you don’t need. We’re here to deliver solutions you can trust. Give us a call to set up your roofing services today.

Roofing Services - 1st Call Disaster Services

Are You Facing A Large Loss & Need Restoration in Erlanger, KY? We’ve Got You Covered!

Large-Scale Disaster? We Handle the Big Jobs.

Large-scale disasters can bring life and business to a standstill, but 1st Call Disaster Services is here to get you back on track. We’re not just any restoration company. We’re large loss specialists. That means we’re fully prepared to take on major restoration projects involving severe structural damage, widespread water intrusion, or full-building fire recovery.

From hotels and hospitals to schools, office complexes, and multi-family units, we’ve handled some of the most complex and urgent large loss restoration projects across Erlanger and the surrounding areas. We understand how important it is to act fast, communicate clearly, and stay organized during every phase of the job. Our project managers, mitigation crews, and rebuild teams are trained to handle large-scale operations with efficiency and care.

When it comes to commercial disaster recovery, we bring in the equipment, manpower, and experience needed to stabilize the situation and prevent further damage. Our 24/7 emergency response team can dispatch quickly to begin cleanup, mitigation, and restoration services, minimizing downtime and protecting your assets.

Whether your large loss stems from fire, flooding, storm damage, or a mechanical failure, our team is ready to step in and handle it from start to finish. With a proven track record in commercial and large-scale restoration, we’re proud to be the team business owners and property managers trust when the stakes are high.

If you’re facing a large loss, 1st Call Disaster Services has you covered. Let’s rebuild—together. Call us now.

FAQs

Call 1st Call Disaster Services right away. The sooner we can begin water removal and drying, the better we can protect your property from further damage and mold growth. Avoid touching electrical appliances and stop the source of the water if it’s safe to do so.

In many cases, yes. We work directly with most major insurance providers and can help you navigate the claims process. Coverage depends on the source of the damage and your policy, so it’s best to contact your provider and let us assist with documentation.

Yes. We use advanced moisture detection tools and industrial equipment to locate and remove hidden water. Our goal is to fully dry and restore the affected area to prevent long-term issues.

Delaying treatment can lead to structural damage, mold growth, and the loss of personal property. Acting fast significantly reduces the cost and complexity of repairs.

Absolutely. Mold can begin growing within 24–48 hours in damp areas. That’s why we take every precaution during water restoration to fully dry and sanitize your space to prevent mold from taking hold.

If you notice a musty odor, visible spots on walls or ceilings, or experience increased allergy symptoms indoors, you may have mold. Mold often grows in hidden areas like behind walls, under flooring, or in damp basements. Our team can perform a thorough inspection to confirm the presence and extent of mold.

Mold thrives in areas with excess moisture. This includes spaces with leaks, flooding, high humidity, or poor ventilation. Bathrooms, attics, crawl spaces, and basements are common problem areas. Identifying and fixing moisture sources is key to preventing future mold growth.

Mold removal refers to the physical elimination of visible mold, while mold remediation includes addressing the underlying moisture problems to prevent mold from coming back. At 1st Call Disaster Services, we provide both services to ensure a complete solution.

Mold removal refers to the physical elimination of visible mold, while mold remediation includes addressing the underlying moisture problems to prevent mold from coming back. At 1st Call Disaster Services, we provide both services to ensure a complete solution.

It depends on the age of your roof and the extent of the damage. We always start with a detailed inspection to assess the condition of your roof. If repairs are enough to restore it safely, we’ll recommend that first. But if the damage is widespread or the roof is nearing the end of its lifespan, a replacement might be more cost-effective in the long run.

Yes, we do. We understand that storms and leaks don’t happen on a schedule. That’s why we offer fast, responsive roof repair service when you need it most—day or night.

We recommend scheduling a professional roof inspection at least once a year and after any major storm. Regular inspections help catch small issues early before they become bigger—and more expensive—problems.

Yes! Routine maintenance helps extend the lifespan of your roof and prevents costly damage down the road. Investing in regular inspections and minor repairs now can save you thousands in future roof repair services or replacements.

Yes, we provide water restoration services for both homes and businesses. One of our areas of expertise is large loss restoration.Whether it’s from flood, fire, mold growth, biohazards or trauma, or anything in between, our large loss restoration team is ready to tackle all of your needs and get you back on track.

It’s easy—just give us a call 24/7. Our team is ready to respond quickly, assess the damage, and start the restoration process right away.

About Erlanger, KY

Erlanger, Kentucky, is a small city with a strong sense of community and a prime location. Tucked in the northern part of the state, just minutes from downtown Cincinnati, Erlanger blends small-town character with big-city access. It’s part of Kenton County and plays a key role in the Cincinnati metropolitan area.

Erlanger’s roots go back to the 1880s, when the railroad sparked growth in the region. That influence is still visible today in the town’s layout and infrastructure. While it started as a railroad hub, Erlanger has evolved into a diverse city with a mix of residential neighborhoods, local businesses, and major employers.

The city is home to several corporate headquarters and logistics centers, thanks to its proximity to the Cincinnati/Northern Kentucky International Airport (CVG). Companies like Wayfair and Amazon operate major facilities here, contributing to job growth and local development.

Families are drawn to Erlanger for its solid public schools, safe neighborhoods, and affordable cost of living. Parks, community events, and public services are well-maintained and accessible. The city also shares services and schools with nearby Elsmere, strengthening the sense of local unity.

Erlanger isn’t flashy—but that’s the point. It’s steady, practical, and built for real life. With its strong transportation links, business-friendly climate, and close-knit community, Erlanger is a solid place to live, work, and grow. Whether you’re raising a family or running a business, it offers the essentials without the hassle.

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1st Call Disaster Services, located in Northern Kentucky, is locally owned and operated by Shane Heilman. We have the skills and equipment to handle any size restoration project, and we take pride in providing our community with the highest level of customer service.